Goldsber Terms & Conditions — Fully in Bengali

1.1 Age Requirement

You must be at least 18 years old to register an account on Goldsber and participate in any betting or gaming activity. We may request your ID, National ID card, or birth certificate at any time for age verification purposes. Any account registered with a false age will be immediately suspended and all balances forfeited.

1.2 One Account Only

Only one Goldsber account is permitted per individual, family, household address, email address, phone number, IP address, or payment method. If multiple accounts are detected, all accounts will be closed and any bonuses or winnings will be forfeited.

1.3 Providing Accurate Information

All information provided at registration must be truthful, accurate, and complete. Any false or incorrect details regarding your name, address, date of birth, or contact information may result in Goldsber suspending or permanently closing your account.

1.4 Account Verification

Goldsber may request the following documents for account verification at any time:

• Copy of National ID or Passport
• Proof of Current Address (Utility Bill or Bank Statement)
• Payment Method Verification (Mobile Banking Screenshot)
• Selfie or Photo

Failure to complete verification may result in your withdrawal being placed on hold.

2.1 Welcome Bonus

Goldsber offers a welcome bonus for new members. To receive this bonus, specific wagering requirements must be met. Withdrawals cannot be made directly without fulfilling the bonus terms.

2.2 Wagering Requirements

A minimum odds threshold applies for bets to count toward wagering. Bets placed at odds of 1.5 or below are generally not counted.

2.3 Bonus Abuse

If Goldsber determines that a member is abusing the bonus system — for example, by claiming bonuses across multiple accounts, engaging in arbitrage betting, or coordinating bonus use within a group — Goldsber reserves the right to void all related bonuses and winnings.

3.1 Deposit Limits

The minimum deposit on Goldsber is ৳100. The maximum single deposit limit varies by payment method. Daily limits set by bKash, Nagad, and Rocket will apply accordingly.

3.2 Withdrawal Process

KYC verification must be completed before making a withdrawal. Withdrawals can only be processed to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.

3.3 Withdrawal Verification

For security purposes, Goldsber reserves the right to carry out additional verification on large withdrawal requests. For withdrawals exceeding ৳50,000, further documentation may be required to confirm your identity.

3.4 Transaction Cancellation

Bets cannot be cancelled once placed. However, if the cash-out feature is available in live betting, you may exit a bet under certain conditions.

4.1 Bet Acceptance & Cancellation

Once Goldsber accepts a bet, it is considered confirmed. If a bet is cancelled for any reason (e.g., match abandoned, technical issue), the full stake will be refunded.

4.2 Abandoned Matches

If a match is abandoned before it begins, all bets will be voided and stakes refunded. If a match is abandoned after it has started, standard industry rules will generally apply.

4.3 Maximum Win Limit

There may be a maximum win limit per single bet. If this limit is not displayed on the page, please contact Goldsber Support.

4.4 Odds Changes

If the odds change after a bet has been placed, the odds at the time of placing the bet will apply — not the revised odds.

Goldsber strictly adheres to international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. The purpose of these policies is to prevent illegal activity and ensure the protection of all users.

5.1 KYC Process

• Identity Verification: National ID card or passport
• Address Verification: Utility Bill or Bank Statement
• Payment method verification: Mobile banking screenshot
• Source of Funds: Proof of the origin of funds for large transactions

5.2 Account Security

You are responsible for the security of your own account. Use a strong password, enable two-factor authentication (2FA), and never share your password with anyone.

Goldsber firmly believes that gaming is meant for entertainment — it should never become a source of harm. That's why we provide the following Responsible Gaming tools:

• Deposit Limits: Set daily, weekly, or monthly limits
• Betting Limits: Set a maximum stake per single bet
• Self-Exclusion: Temporarily lock your account for a set period
• Cooling-Off Period: Pause betting for 24 to 72 hours
• Reality Check: Periodic reminders of time spent and amount wagered

If a device is accessible to anyone under 18, please use Parental Controls. Goldsber does not encourage minors to engage in gaming in any way.

The following activities are strictly prohibited on Goldsber. Involvement in any of these may result in permanent account closure and forfeiture of all funds:

1. Using Goldsber for money laundering or processing illicit funds
2. Using Another Person's Identity or Payment Method
3. Betting using bots or automated software
4. Match Fixing or Betting Using Insider Information
5. Systematic abuse of the bonus system
6. Multiple Account Management
7. Hacking or cyberattacks on the platform
8. Using Your Account for Terrorist Activities or Illegal Purposes

8.1 Closure by Goldsber

Goldsber reserves the right to suspend or permanently close an account for the following reasons:

• Breach of Terms & Conditions
• KYC Verification Failure or False Information
• Suspicious Transactions or Behaviour
• Court or Regulatory Authority Orders

8.2 Self-Initiated Account Closure

You may close your Goldsber account at any time. Send an email to support@goldsber.ws or let us know via live chat. Please withdraw any remaining balance before closing your account.

8.3 Dormant Accounts

An account will be marked as dormant after 12 months of no activity. A monthly maintenance fee may be deducted from dormant accounts. If the balance reaches zero after 24 months, the account will be closed automatically.

Goldsber operates in accordance with international gaming laws. Any dispute will first be addressed through direct negotiation between the parties involved.

9.1 Complaints Process

1. First, send a detailed complaint to support@goldsber.ws
2. Our team will respond within 48 hours
3. Unresolved issues will be escalated to higher authorities
4. Neutral arbitration will be used for final disputes

Goldsber reserves the right to modify, amend, or update these terms and conditions at any time. Any changes will be communicated in the following ways:

• A notification will be sent to your registered email
• The "Last Updated" date on this page will change accordingly
• A notification will appear on the platform for significant changes

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree to the changes, you may close your account.