Goldsber Privacy Policy — Your Data, Our Trust

Goldsber only collects information that is strictly necessary to deliver our services. We believe requesting unnecessary data shows a lack of respect for our users.

1.1 Information You Provide Directly

Information you provide directly during registration or while using the service:

• Full name and date of birth
• Email address & mobile number
• Current residential address
• National ID or passport number (for KYC purposes)
• Payment method details (bKash/Nagad number)

1.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP Address & Device Type
• Browser type and version
• Activity logs and time spent on the platform
• Login Time & Location
• Cookies & local storage data

Goldsber uses your data only for specific, defined purposes. If it is ever needed for anything else, your consent will be obtained beforehand.

2.1 Primary use

• Creating and managing your account
• Processing deposits & withdrawals
• Providing betting & gaming services
• KYC verification & fraud prevention
• Customer support & complaint resolution

2.2 Improvement & Analytics

• Improving your platform experience
• Identifying & Resolving Technical Issues
• Testing & Development of New Features
• Understanding user preferences and delivering a tailored experience

2.3 Legal Obligations

Data may be used when required by law or directed by a regulatory authority. In such cases, only the minimum necessary information is disclosed.

Goldsber never sells your data. However, limited information may be shared with trusted third parties where necessary to provide our services.

3.1 When data is shared with third parties

• Payment Processors: bKash, Nagad, Rocket — to complete transactions
• KYC Provider: Secure platform for identity verification
• Cloud Services: For secure data storage
• Legal Authorities: Only upon a court order or legal obligation

3.2 International Data Transfers

In some cases, your data may be stored on servers in other countries. When this occurs, international data protection standards (GDPR Standard Contractual Clauses) are followed.

Cookies are used on the Goldsber website and app. Cookies are small files stored in your browser that help improve your experience on the platform.

Goldsber uses world-class technology and practices to protect your data. These are real, effective security measures — not just words.

5.1 Technical security

• 256-bit SSL/TLS encryption — across all communications
• AES-256 database encryption — for data at rest
• Two-factor authentication (2FA) — for account security
• AI-powered fraud detection system
• Regular security audits and penetration testing
• Firewall and DDoS protection

5.2 Administrative Safeguards

• Strict access controls — only authorized personnel have access
• Regular privacy training for staff
• Audit logs for all data access
• Regular Evaluation of Third-Party Service Providers

Goldsber believes your data belongs to you. That's why we provide the following rights:

Goldsber does not retain any data longer than necessary. Once the stated purpose has been fulfilled or the legal retention period has expired, data is securely deleted.

Goldsber strictly does not collect or process data from anyone under the age of 18. Our platform is intended for adults only.

• Age is verified at the time of registration
• Identity verification may be requested in suspicious cases
• Any data inadvertently collected from minors is deleted immediately
• Parents or guardians may request the closure of any account created in a child's name

Goldsber may update this Privacy Policy as needed. If changes are made:

1. The "Last Updated" date on this page will be changed
2. You will be notified at your registered email address for any significant changes
3. A notification will be displayed at login
4. You will be notified at least 7 days before any changes take effect

Continued use of Goldsber after any changes take effect will be considered acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account.